As ecommerce continues to grow, online shopper expectations keep getting higher. Consumers want their orders to be delivered fast and free. The big online retailers have been working hard in the background to make this holiday shopping season meet these increasing consumer expectations.
Big retailers go to extremes to speed up deliveries
Christmas won’t come early this year, but the gifts might. Just in time for the winter holiday shopping season, Amazon, Wal-Mart, Macy’s and other retailers are working behind the scenes to make sure they can deliver online orders to shoppers faster. Retailers are building bigger warehouses — some the size of 20 football fields — to handle shipments. They’re also sending orders to shoppers directly from their stores and using sophisticated software that tells them the quickest, cheapest way
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